{"created":"2021-03-01T06:45:14.393594+00:00","id":39232,"links":{},"metadata":{"_buckets":{"deposit":"6acdaa68-e979-4df5-a023-6c6ac3b30cd7"},"_deposit":{"id":"39232","owners":[],"pid":{"revision_id":0,"type":"depid","value":"39232"},"status":"published"},"_oai":{"id":"oai:teapot.lib.ocha.ac.jp:00039232","sets":["347:378:827"]},"item_11_biblio_info_8":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicIssueDates":{"bibliographicIssueDate":"2017-03-31","bibliographicIssueDateType":"Issued"},"bibliographicPageEnd":"19","bibliographicPageStart":"11","bibliographicVolumeNumber":"19","bibliographic_titles":[{"bibliographic_title":"人間文化創成科学論叢"}]}]},"item_11_description_17":{"attribute_name":"フォーマット","attribute_value_mlt":[{"subitem_description":"application/pdf","subitem_description_type":"Other"}]},"item_11_description_46":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"subitem_description":"紀要論文","subitem_description_type":"Other"}]},"item_11_description_6":{"attribute_name":"抄録","attribute_value_mlt":[{"subitem_description":"The purpose of this paper is to study sequences of offering information and its responses in complaint \\\ndiscourse, shedding light on Japanese, Thai native situations and Japanese-Thai contact situations. \\\nThe results here reveal that the sequences most adopted by Japanese Native speakers are “offering \\\ngeneral information-building relationship” and “offering general information-showing consideration”. \\\nMeanwhile, the sequence of “offering speaker’s information-looking for problem solution” are found \\\nmost among Thai Native Speakers. In terms of constructing the complaint discourse, Japanese Native \\\nSpeakers prefer explaining consequences of the unsatisfactory situation objectively and attempt to \\\nrepair the situation by apologizing or showing their consideration. In contrast, Thai Native Speakers \\\nfocus on explaining the effect of the unsatisfactory situation caused by the interlocutor and attempting \\\nto come up with the solution as soon as they can. As for Japanese-Thai contact situations in which \\\nThai learners must give response to complaints by the Japanese, the sequence found most is “offering \\\ngeneral information-backchannels”. It shows that, unlike in the native situations, Thai learners mainly \\\nuse backchannels. The responses, such as “building relationship”, “showing consideration” and “looking \\\nfor problem solution” are rarely used which gives the impression of the interlocutor not understanding, \\\nor not being involved in repairing the situation.","subitem_description_type":"Abstract"}]},"item_11_publisher_36":{"attribute_name":"出版者","attribute_value_mlt":[{"subitem_publisher":"お茶の水女子大学大学院人間文化創成科学研究科"}]},"item_11_select_19":{"attribute_name":"著者版フラグ","attribute_value_mlt":[{"subitem_select_item":"publisher"}]},"item_11_source_id_11":{"attribute_name":"書誌レコードID","attribute_value_mlt":[{"subitem_source_identifier":"AA1231891X","subitem_source_identifier_type":"NCID"}]},"item_11_subject_20":{"attribute_name":"日本十進分類法","attribute_value_mlt":[{"subitem_subject":"051","subitem_subject_scheme":"NDC"}]},"item_11_text_18":{"attribute_name":"形態","attribute_value_mlt":[{"subitem_text_value":"287400 bytes"}]},"item_11_text_47":{"attribute_name":"資源タイプ・ローカル","attribute_value_mlt":[{"subitem_text_value":"紀要論文"}]},"item_11_text_48":{"attribute_name":"資源タイプ・NII","attribute_value_mlt":[{"subitem_text_value":"Departmental Bulletin Paper"}]},"item_11_text_49":{"attribute_name":"資源タイプ・DCMI","attribute_value_mlt":[{"subitem_text_value":"text"}]},"item_11_text_50":{"attribute_name":"資源タイプ・ローカル表示コード","attribute_value_mlt":[{"subitem_text_value":"03"}]},"item_creator":{"attribute_name":"著者","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"ウォンサミン, スリーラット"}],"nameIdentifiers":[{"nameIdentifier":"78482","nameIdentifierScheme":"WEKO"}]},{"creatorNames":[{"creatorName":"WONGSAMING, Sureerut","creatorNameLang":"en"}],"nameIdentifiers":[{"nameIdentifier":"78483","nameIdentifierScheme":"WEKO"}]}]},"item_files":{"attribute_name":"ファイル情報","attribute_type":"file","attribute_value_mlt":[{"accessrole":"open_date","date":[{"dateType":"Available","dateValue":"2018-04-20"}],"displaytype":"detail","filename":"02_wongsaming.pdf","filesize":[{"value":"287.4 kB"}],"format":"application/pdf","licensetype":"license_note","mimetype":"application/pdf","url":{"label":"02_wongsaming.pdf","url":"https://teapot.lib.ocha.ac.jp/record/39232/files/02_wongsaming.pdf"},"version_id":"376bde52-c64e-436f-914d-a49fd7416793"}]},"item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourcetype":"departmental bulletin paper","resourceuri":"http://purl.org/coar/resource_type/c_6501"}]},"item_title":"不満表明とそれに対する応答の研究 : 「情報提供―応答」の連鎖に注目して","item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"不満表明とそれに対する応答の研究 : 「情報提供―応答」の連鎖に注目して"},{"subitem_title":"The Study of Complaints and Responses to Complaints : Focusing on sequences of Offering information and its responses","subitem_title_language":"en"}]},"item_type_id":"11","owner":"1","path":["827"],"pubdate":{"attribute_name":"公開日","attribute_value":"2017-04-21"},"publish_date":"2017-04-21","publish_status":"0","recid":"39232","relation_version_is_last":true,"title":["不満表明とそれに対する応答の研究 : 「情報提供―応答」の連鎖に注目して"],"weko_creator_id":"1","weko_shared_id":null},"updated":"2022-12-12T05:44:59.306343+00:00"}